Remote Customer service Jobs • Customer Service

Engage with customers in real-time via live chat to provide support and assistance, resolving inquiries and issues promptly. Complex issues are escalated, and accurate records of interactions are maintained. Providing feedback on common customer issues is also a responsibility.

Looking for a dedicated professional to join our esteemed client service leadership team. With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Seeking individuals dedicated to delivering exceptional customer service experiences to lead and inspire teams.

Provide real-time support to customers through live chat. Responsibilities include responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction. The ideal candidate will have excellent written communication skills, a strong customer service orientation, and the ability to multitask in a fast-paced environment. Experience with live chat support is a plus.

Seeking a motivated and customer-focused Call Center Agent to join our team. This role can be performed either in our office or remotely. The Call Center Agent will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries and issues in a professional manner.

Seeking a skilled Phone Operator to efficiently manage incoming calls and provide exceptional customer service. The Phone Operator will be responsible for answering calls, transferring calls, taking messages, and providing information about products, services, and company details. They will also maintain a log of incoming calls and messages.

Approach user inquiries with an open-minded approach and ensure concerns are heard. Gather information to efficiently reach solutions through cross-collaboration. Create a lasting impression through transparent communication. Assist with Tier 1 inquiries, from account creation to gameplay, and deliver exceptional support via live chat for account management and financial transactions. Offer technical assistance to Web and Mobile app users.

Support customers of a global giant in the streaming media and entertainment industry. Build rapport with callers while sharing your love of movies, tv shows and animated stories. Grow with the company in the future.

We're looking for a proactive and reliable Customer Care Agent to join our growing team. As the front line of communication with our customers, you'll deliver fast, helpful, and empathetic support. The ideal candidate has experience working in a customer support role, thrives in a fast-paced environment, and is comfortable navigating ambiguity while staying focused on delivering results.

In this role, you will have the opportunity to interact with our valued customers, provide exceptional service, and contribute to the success and growth of our company. Answer incoming calls from customers and handle inquiries, concerns, and complaints in a professional and efficient manner. Provide product information, pricing, and availability to customers. Process customer orders, returns, and exchanges accurately and in a timely manner.

Provide front line support for the RSVP program by responding to inquiries from users regarding appointment changes, claim related questions, and basic technical issues regarding the Participant Portal via telephone and Secure Message. Diagnose problems through discussions with users and will resolve straightforward issues and create tickets in the ticketing system for more complex problems. Engage in active listening with callers and confirm or clarify information and document participant claims inquiries.