Handle delinquent account collection calls, emails, and text messages assigned by management.
Service inbound customer calls related to collections and redemptions and maintain clear notes.
Prepare accounts for repossession and legal actions while enforcing compliance with policies.
Lendbuzz develops innovative technologies that provide underserved and overlooked borrowers with better access to credit. They value diversity, compassion, simplicity, honesty, and transparency, and are building a culture around these beliefs.
Handle inbound and outbound communications with healthcare providers and members via phone, email, chat, and portals.
Provide accurate and empathetic support by researching and resolving inquiries, reviewing claims, and verifying coverage.
Document all interactions in CRM systems and collaborate with internal teams to ensure efficient issue resolution.
Our partner is a healthcare services company focused on improving provider and member experiences. They offer a supportive culture with professional training and development opportunities for their remote team.
Responds to incoming inquiries via phone, email, and web portal, providing accurate and timely customer service.
Works as part of a team to support service delivery and maintain strong customer relationships.
Adheres to regulations and procedures to ensure privacy and safety of employee and patient information.
Sutter Health is a healthcare organization providing medical services and support to patients and communities. They are a large employer with a focus on collaborative culture and employee empowerment.
Develop deep understanding of customers, products, and operations while solving complex problems.
Analyze customer trends and identify opportunities to improve experiences and processes.
Collaborate with Product, Engineering, Operations, and Risk teams to drive meaningful improvements.
Stake is an Australian investing platform that helps people grow their wealth with access to ASX and Wall Street. With over 750,000 customers and A$8B under administration, the company fosters a culture of empowerment and continuous improvement.
Monitor delinquent homeowner accounts and AR aging reports, process payments, and maintain accurate owner ledgers in AppFolio.
Communicate professionally with homeowners to resolve billing disputes, coordinate payment arrangements, and send collection notices.
Reconcile homeowner payments, generate collections reports, and assist with month-end AR reconciliation.
We connect U.S.-based HOA and property management companies with highly skilled virtual professionals who support financial operations, resident services, and community management. As a growing company, we foster a supportive and collaborative remote work environment focused on delivering accurate and reliable support.
Handle inbound calls in a high-volume environment supporting SLA objectives.
Provide high quality service and support to callers, efficiently meeting their needs from start to finish.
Collaborate across departments with clinical and non-clinical colleagues to ensure seamless care and positive member outcomes.
Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. With expertise, scale, compassion, and vision, the company sets the industry standard and employs a mission-driven team committed to helping patients live their best lives.
Manage billing inquiries, payment follow-ups, and customer account updates to support revenue operations.
Collaborate with finance, sales, technical support, and professional services teams to resolve customer needs efficiently.
Monitor customer aging reports and conduct collection calls to maintain strong client relationships and support business growth.
This role is listed on behalf of a partner company that manages applications. The partner is looking for a Billing Support Specialist based in Switzerland, offering a collaborative, people-focused environment with career development opportunities.
Assist the sales team with sourcing apartment availability and coordinating housing options for client requests.
Serve as the primary point of contact for resident and client inquiries, responding promptly via phone and email.
Coordinate maintenance requests, track service issues to completion, and support cross-functional communication between Sales and Operations.
Handoff provides corporate housing operations support, coordinating between sales teams, multifamily communities, and clients to deliver exceptional customer experiences. The company values proactive, detail-oriented individuals and fosters a fast-paced, collaborative remote culture.
Manage a portfolio of customer support cases at various stages of the relocation or replacement journey.
Provide timely, friendly, and high-quality support to customers via email or phone.
Lead and track complex product and cross-team initiatives, keeping stakeholders informed.
Flock Safety builds technology to reduce crime and protect privacy by partnering with cities, businesses, schools, and neighborhoods. With over $1B in funding and an $8.3B valuation, they are a high-performance team united by urgency, ownership, and meaningful impact.